ASL Holdings takes your privacy seriously and we are committed to protecting your personal information.
This policy explains when and why we collect personal information, how we use it, how we secure it and under what circumstances we may disclose it to others.
Who we are?
ASL Holdings are a leading supplier of communication products and services, delivering M2M/IoT hardware; back office services; SIM services; and GUI front end services.
ASL Holdings is a private limited company (no. 04402008) whose registered address is Ty Coch House, Llantarnam Park Way, Cwmbran, Gwent, NP44 3AW.
What information do we collect?
The personal information we collect may include your name, company, address, email address, telephone number, IP address, and information regarding website accesses.
If you purchase a product or service directly from us your payment details will be recorded.
If you purchase a product on-line from us, your payment details are not held by us but by our third party payment processor.
How and when do we collect information?
We only obtain personal information directly from you and with your explicit consent. This can be obtained when you register on our website, make an on-line purchase or contact us about our products and services.
Why is information collected?
The personal information we collect is essential for the delivery of products and services that the company provides to you. We endeavour to collect the minimum personal information needed to fulfil our obligations to you.
Your information will be accessible to ASL Holdings staff for the purposes previously described. We may disclose your personal data in order to comply with a legal obligation.
How is your information used?
We will use your personal information only for the following purposes:
- Process orders that you have placed with us
- Financial accounting tasks resulting from our mutual business activities
- Undertake obligations arising from any contracts entered into between us
- Notify changes to our products and services
- Solicit feedback on products and services we provide
- Send communications which you have requested
How long do we keep your information?
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information for prescribed periods to fulfil statutory obligations, e.g. 7 years for financial accounting. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
Who will have access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
As stated above we may disclose your personal data in order to comply with a legal obligation.
How do we protect your information?
When you give us personal information, we ensure that it is kept safe and secure. Our website employs SHA-2 and 2048-bit encryption technology to protect all sensitive data transmitted between the browser and web server. It is the strongest encryption on the market today and it is virtually uncrackable.
Personal information is stored on servers located in UK based facilities that employ industry best practice data protection techniques.
Hard copies of personal information are stored in ASL Holdings locations equipped with physical security measures to prevent unauthorised access.
What are your rights?
The accuracy of your information is important to us. If you believe the information we hold on you is incorrect, you can request to see this information and have it amended or deleted. This service is generally free of charge but in some circumstances we may request payment to cover our administrative costs. If your personal information changes (e.g. email address) and you wish to have it updated, please email details to [email protected].
If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Protection Officer who will investigate the matter. Our Data Protection Officer can be contacted via email at [email protected].
If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).
